Privacy Policy

1. Introduction

At Avenir IT (Pvt) Ltd, we want to ensure you understand what information we gather, as well as how we utilize and share it. We encourage you to review our Privacy Policy to help you use our services in a way that suits you best.

Our Privacy Policy outlines how we collect, use, share, and transfer information. It also details your rights regarding your information. A separate section includes examples to clarify our practices in privacy policy. Please read the full policy below.

2. Information Collection

2.1. We collect the following information:
  • Personal Information:
    • Users: Name, DoB, Email, address, contact number, gender, age, user image (optional)
    • Sites: Name, contact number, address
  • Location Data: To track and manage tasks at different locations and Users' presence
  • Usage Data: App interactions and feature usage
  • Device Information: Device type, operating system, app version
  • Automated Data Collection: We may automatically collect metadata such as time stamps, time zones, login records, and error logs to improve user experience and app reliability
2.2. Data Retention Policy:

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy. Users can contact us for more information on specific retention periods.

2.3. User Education:

We encourage users to protect their devices with strong passwords and keep the app updated to the latest version to enhance security.

3. Use of Information

  • We use your information to create and manage tasks
    • Example: To create a task, need to add site name (where the worker needs to do the task), site location preview in map, task duration, task type, and task assignee
  • Track location of different sites and workers' presence
    • Example: For worker easiness, needs to preview the task assigned site location in map view
    • Example: When workers attend to a task, need to show their current location/s to the owners
  • Communicate updates and notifications
    • Example: When creating, deleting, or updating a task, notifications are sent to the relevant users
  • Improve our services and develop new features
    • Example: We use Google Analytics to monitor and improve our user experience

4. Data Sharing and Disclosure

We may share certain personal data with third parties for various purposes outlined in this Privacy Policy. This includes:

  • Types of data shared: contact information, usage data
  • Purposes of sharing: to provide services, conduct analytics
  • Categories of third parties: service providers, analytics providers
  • Security measures: data encryption, role-based access controls, data minimization, and secure transmission
  • Internal Sharing: Within our company for service improvement
  • No Data Selling: We do not sell your personal data to third parties under any circumstances
  • Emergency Disclosure: We may disclose personal data to prevent fraud, protect safety, or address other emergencies, as permitted or required by law

5. Data Security

We take the security of your personal data seriously and implement a range of measures to protect it from unauthorized access, disclosure, alteration, and destruction. Our security measures include advanced encryption, secure servers, firewalls, and other technologies designed to safeguard your information.

Access to personal data is restricted to authorized personnel only, and we enforce role-based access controls and authentication protocols to further ensure data security.

6. User Rights

  • Right to Access: Request access to personal data collected and stored by the app
  • Right to Rectification: Request corrections to inaccurate or incomplete personal data
  • Right to Erasure: Request deletion of personal data when no longer necessary
  • Right to Object: Object to processing of personal data for direct marketing or legitimate interests
  • Right to Complain: Lodge a complaint with a supervisory authority if rights are violated
  • Right to Be Informed: Be informed about the collection and use of personal data clearly and transparently
  • Right to Data Portability: Request transfer of personal data to another service provider in a structured, commonly used format

7. Cookies and Tracking Technologies

We use cookies and tracking technologies to collect and store information when you interact with our app, helping us understand user behavior and enhance app functionality.

Types of Cookies:
  • Session Cookies: Temporary cookies deleted when you close the app, managing your session and keeping you logged in.
  • Persistent Cookies: Remain on your device, remembering preferences and login details.
  • Third-Party Cookies: From third-party services for analytics and advertising, aiding in app usage understanding and relevant ad delivery.
Purpose of Cookies:
  • Personalization: Remember preferences and settings for a tailored experience.
  • Analytics: Gather usage data to improve app performance.
Managing Cookies:

Adjust preferences via your mobile device's settings, typically found in privacy or security options. Refer to your device’s manual or support site for detailed instructions.

Impact of Disabling Cookies:
  • Disabling cookies may affect login persistence and personalized settings.
  • Some features may not function optimally, impacting overall user experience.

Understanding and managing cookie preferences empowers informed privacy decisions while using our app.

8. Children’s Privacy

Our app is not intended for use by children under the age of 13, and we do not knowingly collect personal data from them. If we discover that a child under 13 has provided us with personal information without parental consent, we will promptly delete such information.

9. Changes to Privacy Policy

We will notify you of any changes to this Privacy Policy via updates within the app. This policy became effective on 2025 January.

If you have any questions about this Privacy Policy or our practices, please contact us at contact@taskcore.app.

Thank you for using “TaskCore” – The Ultimate Task Management App.

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